Homer St only delivers within Australia.
Customers based in Sydney have 2 shipping options at checkout:
- Next business day delivery via courier (order must be placed no later than 4pm day before. Orders placed after 4pm cannot guarantee next business day delivery and will be delivered 2 business days after order is placed e.g. order placed at 3pm on Monday will be delivered on Tuesday and order placed at 6pm on Monday will be delivered on Wednesday).
- 3-5 business day delivery via Australia Post
Customers in all other cities and states will receive their order within 3-5 business days via Australia Post. Please note that the delivery timeframes are estimates only and are those given by Australia Post.
At Homer St, we tend to our products with care and each parcel is lovingly packed and shipped by a small and dedicated team. While it is very unlikely that a faulty item would be sent out, we will issue exchanges or refunds in accordance with the Australian Consumer Law.
If you feel that you are entitled to an exchange or refund, please contact Homer St within 5 business days of receiving your items. We do not offer exchange or refunds for change of mind.
To be eligible for an exchange or return, your item must be deemed faulty, unused and in the same condition that you received it. It must also be in the original packaging.
Gift cards are not refundable.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Please note that delivery and shipping costs are non-refundable.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
Sale items (if applicable)
Only regular priced, faulty, unopened, unused items may be refunded, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.
To return your product, you should mail your product to: Po Box 5 Earlwood, Sydney 2206..
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.